Make plans to stay in contact
Plan to have continued communication with loved ones using the phone, video calls, or other ways in order to decrease feelings of loneliness and worry about how they are.
Stay informed with factual information
Consult only reputable and valid sources of health information. A good option is the Centers for Disease Control.
Limit media exposure
Choose one to three trusted sources, limit the amount of time consuming COVID-19 news, and choose a specific time of day for media exposure (But not when you first wake up or right before going to sleep).
Be aware of who will share news
It is better that you communicate directly with your children and that they are not exposed more than needed to the news.
Create an environment of open communication
Ensure loved ones feel safe and comfortable in asking questions and expressing feelings and concerns. You can use fact sheets, stories, or comics to get the conversations started and create open communication.
Share only age appropriate information
Discuss COVID-19 and news updates with your loved ones. Often stories or simple handouts about stressful situations provide the language and pictures to help everyone understand. Find age appropriate guidance here.
Check-in frequently to address fears and misconceptions
Be prepared to repeat information and explanations several times. Clarify what is known and unknown to prevent spread of misinformation. Ensure your loved ones they will get appropriate medical care if they become ill. Listen actively and provide answers if you are able, or find the answers together. Learn more about active listening tips.
Be reassuring, but don’t make unrealistic promises
You can’t promise that there will be no cases of coronavirus in your state or community or family. Remind them that many people are working to help people who get sick.